Professional Development Update – December 2013

Become a Leader in 2014

Texas REALTORS® Leadership Program
Applications Now Available…

Become a leader today! Due to its overwhelming success, HAR will once again offer REALTOR members the opportunity to take part in an extensive 8 month leadership program. Each session will equip participants with the tools necessary to grow both personally and professionally.

Applications for the 2014 Texas REALTORS Leadership Program are now available. Contact the training department at (713) 629-1900 ext. 6 or via email at rita@har.com to receive the application.

Keys To Amazing Customer Service

In the highly competitive real estate industry, it’s important to be known as someone who is truly customer focused.

In this interactive workshop we will:

Identify six key ingredients of great customer service.
Discuss the importance of developing a professional identity through establishing core values.
Discuss ways to get your customer to help you provide a great customer experience.
Develop a plan to ensure success with co-op agents.
Identify internal customers who are critical to your professional success.
Discuss 5 action steps for creating great internal customer service that leads to a great customer experience for the “paying” customer.
Discuss how customer complaints are actually good for your long term success.
And more!

This course will assist real estate professionals in creating a comprehensive customer service strategy that will assist in their ability to create referrals through their provision of a great experience for both external (buyers/sellers) and internal customers.

HAR Central, December 3, 2014
9 a.m. – 12 p.m.
The cost for this program is $25.
Approved for 3 hours of MCE. (TREC# 03-00-095-26108, Provider Number 0002)

The GRI designation is the most widely recognized of the National Real Estate Designations. Consisting of three course, each taught by experts in their respective fields. These topics include: Finance, Marketing and Brokerage. This is a great program for new members seeking SAE credit.

GRI 3: Brokerage
HAR Central
December 5-6 & 9-10
Investment for each GRI Segment: $295 for HAR Members and $325 for Non-Members

* GRI is approved for 9 hours of MCE or 30 hours of SAE

Earn Your Social Media Pro Designation with this
Intense Two-Day SMP Boot Camp!

This two day program will take you through all of the most popular and widely used social networking platforms while explaining how to use them in your business. Facebook, Twitter, LinkedIn, Blogging, Smart Phones, Tablets, Video, and advanced use of these tools will be covered throughout the session

HAR Central
December 17-18, 2013
Each day will run 9 a.m. – 4 p.m.
The cost for this program is $149.
Approved for 12 hours of MCE. (TREC# 12-00-014-23958, Provider Number 0002)

Successfully Selling HUD Homes

In this class you will learn how to submit an offer on a HUD home, learn more about HUDHOMESTORE.COM, about the HUD contract and other helpful tips on completing a successful HUD transaction. *Lunch will be provided

December 11
HAR Central
11: a.m. – 1 pm
The cost for this program is $10

Leasing 101 – Understanding the Basics of Leasing

Today’s market has shown a significant increase in the number of leases. Take advantage of this opportunity by learning the basics of leases and gaining insight into all the new rules and obligations for you and your clients.

December 17
HAR Central
9 a.m. – 4 .pm.
The cost for this program is $39
Approved for 6 hours of MCE. TREC # 06-00-033-22891

Evictions – What Every REALTOR Needs to Know!

Evictions will always be a part of property management. If you own or manage just one residential rental or hundreds of residential rentals, you will need to know the steps to follow in order to have a successful eviction suit. In this course you will learn the eviction steps to take when a tenant does not pay rent, when a tenant is holding over after a lease term, and how to file eviction suits for persons of foreclosed properties. You will also have the information needed to prepare a script for trial as an aid to properly present statements and information at an eviction hearing. The material also provides information concerning evicting tenants who are in military service, tenants who file pauper’s affidavits, and tenants and former owners residing in foreclosed properties.

HAR Central
December 20
9 a.m. – 12 p.m. (Approved for 3 hours of MCE, Provider #0001)
The cost for this program is $35.

Today’s Agent – Go Paperless, Go Mobile

This program includes the following courses:

ipad 101 – Tablets for Today’s REALTOR® & The Ultimate Mobile Agent

What tablet should I get?
Learning to sync your ipad
Basic how to guide
What apps should I have
How to make folders, move folders, & organize your Apps

Leave the Desk Behind….Learn to Become Mobile

Putting together your Mobile Toolbox
How to use your iphone/Droid & ipad out in the field
Writing contracts and digitally signing wth your clients
Remotely accessing your computer through the Cloud
Hands on with Foundational Apps- Dropbox, Evernote, Carbonite and Iannotate
Rocking apps for your Droid/iphone to Wow your clients
Everyday Apps to be time efficient
Amy’s favorite apps!

HAR Montgomery County Branch
December 6, 2013

HAR Central
December 13, 2013

Each day will run 10 a.m. until 5 p.m. and is approved for 6 hours of MCE.
The cost for this program is $59. (Provider Number 0002)

Seller Representative Specialist

This 2-day program focuses on providing the REALTOR® practitioner with the tools necessary to represent seller clients in a variety of formats. Particular attention is given to differing listing models, office policies, field issues, legal and code ramifications to representing sellers in today’s changing environment. Topics include manual and e-methods of procuring listings, securing the listing, staging the property and marketing venues, representing the seller client when converting consumer inquiries, co-broking with cooperating agents, protecting the interests of the client when fielding multiple offers, negotiating the offer and inspection phase issues, multiple offer situations, in addition to following the pending transaction to closing. If you are looking for a formula to compete in the market place, this is the course for you. It’s time to get our seller’s prepared for the robust market. You’ll be amazed at all of the great ideas that you’ll take away from this course including how to never negotiate your commission again!

HAR Central
December 3-4, 2013
8:30 a.m. -4:30 p.m.
(Approved for 14 hours of MCE, Provider #0002) (TREC #14-00-035-25517)
The cost for this program is $295 for HAR Members, $305 for non-HAR Members.

Attention Brokers and Office Managers: HAR Will Come to YOU!

Looking for a way to enhance your sales meetings? HAR can provide education in your offices. The Professional Development Department offers a wide variety of courses covering topics all across the real estate spectrum. Whether you need a 45 minute overview of HAR Tools or a 3 hour contracts course, we’ve got you covered. Our training & member outreach specialists can be scheduled by contacting the Professional Development department directly.

Coming to you in 2014…